Think of us as your very own "Hotel Inspector" from the TV show, but for any sector. I bring 25+ years of GLOBAL experience, having worked in 70+ countries, sold multi-million dollar deals, and advised at board level. I'm now focused on helping UK SMALL BUSINESSES unlock their potential.

We don't just lump you with a report and then leave you. We stay the course with our clients, being the coach, advisor, confidant that you need in order to implement the required business changes. Need a service add-on? We've got a UK wide network of EXPERTS who will help you at a cost to suit your business needs.

We spend time with you, your team, and your customers. We review EVERYTHING from social media to customer service, front of house processes and online reputation. Nothing is off limits.

Our audit is the QUICK 1st STEP towards getting you moving.

We bring Global Expertise but have Local Understanding.

We deliver actionable advice tailored to YOUR business.

We are friendly and practical, and don't use jargon. We also speak broad Geordie!
We've got proven methods to grow sales, improve customer experience and boost reputation.

You'll receive a detailed breakdown of up to 30 PAIN POINTS and 10-30 tailored RECOMMENDATIONS. Each is prioritized into QUICK WINS, PROJECTS & BLUE SKY, and are rated on Ease / Cost / Impact so you know exactly where to start.

We are a new Division of a decade long, globally established consultancy. With team members here in the North East with a passion for our communities, we want to give back to the area and help GROW the Great British North East Business scene!