Delivering a Retail Revolution for the Milennial Age
About
RTC Retail is a new, focused consultancy, specialising in Business Transformations.
The World is Changing Fast. Gen Z in the Digital Age expect MORE from their experiences beyond that of basic service centres and bill payment / transactional boredom.
Business post 2025 need to be IMMEDIATE, they needs to ENTERTAIN and to INSPIRE. In order to deliver a true ROI from your ever rising costs, you also need an army of enthusiasts who can EDUCATE and turn customers into raving fans. Which, of course leads to greater sales, amazing NPS scores and customer delight, and a true return on what is always a costly investment.
At RTC Retail - we have driven franchise sales +20% on the back of the passion and intensity of South Amercian retail, we've revelled in the laid back Caribbean sun and made stunning NPS turnarounds of over 40 points, we've made telecoms handset sales climb over 15% out of the shy beauty of Asian sales advisors, and we've made some tough first world decisions in the most competitive European and American retail markets, saving costs by over $3M p./a.
We DELIVER. And so should your stores.................
